1. Information We Collect

1.1 Personal Information

When you create an account or purchase tickets, we may collect:

• Name and contact information (email address, phone number)
• Billing and payment information (processed securely through third-party payment processors)
• Event preferences and attendance history
• Profile information you choose to provide

1.2 Technical Information

We automatically collect certain technical information, including:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and app interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Provide and improve our ticketing services
• Process ticket purchases and manage events
• Send important updates about events and your account
• Personalize your experience and recommend relevant events
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Event Organizers: Basic information needed for event management and check-in
• Service Providers: Trusted third parties who assist in platform operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through certified providers

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request data portability
• Withdraw consent where applicable

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

7. Third-Party Services

Our platform integrates with third-party services for:

• Payment processing (Stripe, PayPal, etc.)
• Analytics and performance monitoring
• Email communications
• Social media integration

These services have their own privacy policies, which we encourage you to review.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services and support your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Event-related data may be retained longer for historical and analytical purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• Email notification to your registered address
• In-app notifications
• Updates to this page with a new "Last Updated" date