1. Acceptance of Terms

By creating an account, purchasing tickets, or using any TicketTap services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

TicketTap is an event ticketing platform that enables:

• Event organizers to create, manage, and sell tickets for their events
• Users to discover, purchase, and manage event tickets
• Event management tools and analytics
• Payment processing and ticket delivery

3. User Accounts

3.1 Account Creation

To use our services, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Be at least 13 years old (or the age of majority in your jurisdiction)
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

• Keeping your login credentials confidential
• Notifying us immediately of any unauthorized access
• All activities that occur under your account

4. Event Organizers

4.1 Organizer Responsibilities

Event organizers must:

• Provide accurate event information
• Honor all ticket sales and event commitments
• Comply with applicable laws and regulations
• Maintain appropriate insurance coverage
• Handle customer service inquiries promptly

4.2 Prohibited Content

Events may not include:

• Illegal activities or content
• Hate speech or discriminatory content
• Adult content without appropriate age restrictions
• Misleading or fraudulent information
• Content that violates intellectual property rights

5. Ticket Purchases and Sales

5.1 Purchase Terms

• All sales are final unless otherwise specified
• Ticket prices include applicable taxes and fees
• Refunds are subject to organizer policies and applicable law
• We reserve the right to cancel orders for any reason

5.2 Payment Processing

Payments are processed through secure third-party providers. We do not store complete payment information on our servers.

5.3 Ticket Delivery

Tickets are typically delivered electronically via email or mobile app. Physical tickets may be available for select events.

6. Fees and Payments

6.1 Service Fees

TicketTap charges service fees on ticket sales. These fees are:

• Clearly disclosed during the purchase process
• Added to the ticket price before payment
• Non-refundable except as required by law

6.2 Organizer Fees

Event organizers may be subject to platform fees and payment processing charges as outlined in separate agreements.

7. Cancellations and Refunds

7.1 Event Cancellations

If an event is cancelled:

• Full refunds will be processed automatically
• Refunds may take 5-10 business days to process
• Service fees may be non-refundable

7.2 Event Postponements

For postponed events, tickets typically remain valid for the new date. Refunds may be available at the organizer's discretion.

7.3 User-Requested Refunds

Refund requests are subject to:

• Organizer refund policies
• Event terms and conditions
• Applicable consumer protection laws

8. Prohibited Uses

You may not use TicketTap to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the platform
• Create fake accounts or events
• Resell tickets in violation of organizer policies

9. Intellectual Property

9.1 Our Content

TicketTap and its content are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code

9.2 User Content

You retain ownership of content you submit, but grant us a license to use it for platform operations.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Disclaimers and Limitations

11.1 Service Availability

We strive to maintain service availability but cannot guarantee uninterrupted access. We may temporarily suspend services for maintenance or updates.

11.2 Third-Party Services

Our platform may integrate with third-party services. We are not responsible for their availability, functionality, or content.

11.3 Limitation of Liability

To the maximum extent permitted by law, TicketTap shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for tickets

12. Indemnification

You agree to indemnify and hold harmless TicketTap from claims arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any third-party rights
• Content you submit to the platform

13. Termination

13.1 Account Termination

We may terminate or suspend your account for:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity

13.2 Effect of Termination

Upon termination:

• Your access to the platform will cease
• Outstanding obligations remain in effect
• Certain provisions of these Terms survive termination

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

14.2 Dispute Resolution Process

Before pursuing legal action, parties agree to:

1. Attempt good faith negotiations
2. Consider mediation if negotiations fail
3. Submit to binding arbitration if mediation fails

15. Changes to Terms

We may update these Terms from time to time. Changes will be:

• Posted on this page with a new "Last Updated" date
• Communicated via email for material changes
• Effective immediately upon posting

Continued use of our services after changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TicketTap regarding the use of our services.